Shipping and Returns
Upside Kava Shipping and Returns
Shipping
Where do you ship?
All orders placed on upsidekava.com are shipped to all 50 U.S. states, Puerto Rico, Guam, and APO/FPO boxes.
How much is shipping?
Standard shipping is free, while expedited shipping is available for $10.
When will my order arrive?
We aim to ship your order within 3 business days. Once shipped, you will receive an email with tracking information. If any delays occur, we will keep you informed.
How do I manage my subscription?
You can manage your subscription by clicking here or by selecting "Manage Subscriptions" in the footer of our website. For assistance, please email hi@upsidekava.com.
Returns
What’s your return policy?
We accept returns on all unopened products within 14 days of delivery. Please email hi@upsidekava.com to initiate your return.
My order arrived damaged. Help!
If your order arrives damaged or open, please take a photo and send it to hi@upsidekava.com with your order number in the subject line, and we will resolve the issue promptly.
Can I talk to someone about my order?
Absolutely! Contact us by sending an email to hi@upsidekava.com with your order number in the subject line.
*Advisory: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any diseases. Not recommended for children and pregnant or nursing women. Consult a physician if taking other medication.